DATA PRIVACY STATEMENT

Revision Date: June 2022
 

1. Policy Statement. Taisho Pharmaceuticals (Philippines),Inc. (“TPP” or “we”, “our”, “us”’) adheres to the general principles of data privacy and data protection and respects the rights of its data subjects. This Privacy Policy is intended to inform website visitors and individuals we interact with on social media (“you”) regarding our policies with respect to the collection, use, retention, and disclosure of personal data online.

2. Scope of Policy. This Policy covers processing activities on personal data disclosed to TPP on its website as well as on any of its social media accounts. When you engage with us on social media, such engagement will be subject to the privacy policies of these social media websites and applications.

3. Consent to the Privacy Policy. By visiting and using the services of this website, you accept the policies and procedures that we employ in relation to the collection and use of any personal data that you may disclose through this website and through your interactions with us through social media. We may update this Privacy Policy from time to time as we improve our website and services. We will notify you of any changes that would substantially affect your data privacy rights and ask for your consent to such changes.

4. Personal Information Controller. TPP operates the https://taisho.com.ph website. It is the personal information controller of any personal data that you may disclose through the use of this website and through any of your interactions with us through any of our social media accounts, which means that it determines the purposes for which your personal data is being collected and processed. It may also be that, with your consent, your personal data is disclosed to third parties pursuant to a data sharing agreement, in which case, such third parties are also the personal information controllers of your personal data.

5. Method of Collection

5.1. Use of the Website. Information is collected through the use by the user of the website.  The general types of user information gathered are: anonymous information gathered from cookies and log files; information received from third parties; and/or personal data you provide TPP for customer complaints, inquiries, concerns and other services.

5.2. Interaction on Social Media. When you interact with us through social media, you allow us ongoing access to personal data on your social media account which is visible to the public.

6. Categories of Personal Data Collected and Processed

6.1. Anonymous Data Collected Through Cookies and Log Files. Cookies are data stored on the user’s computer hard drive which contain information about the user. Use of cookies is not linked to personal information, until information is supplied by the user. A user has the option to reject the use of a cookie or delete those already saved in the user’s computer.  However, rejection or deletion of cookies may result to limited use of some areas/functions of the website. TPP likewise maintains standard web logs that record data about all visitors to the website. These logs may contain the following information:

• The Internet domain from which the user accessed the site.

• The User’s IP address which is automatically assigned to a specific computer once the computer is connected to the web.

• The browser application and operating system used to access the site.

• The date and time the user visited this site.

• The pages viewed on the website.

• The address of the website from which the User linked.

6.2. Use of Services. In addition to the data collected through cookies and log files, we may also collect and process any personal data that you voluntarily disclose to us. We collect varying categories of personal data depending on your concerns, questions, services, or matters relating to the promotional activities. These data will be used by TPP to address your questions or concerns.

6.2.1. When you choose to contact us through our Contact Us form, we may collect the following data categories: Name, Type of Inquiry, Region, Province, Contact Numbers, Email Address, and any information you may disclose in your message. These data will be used by TPP to address your questions or concerns.

6.2.2. When you choose to contact us through social media, we may collect the following data categories: any personal data on your account or that which you share on our account which is visible to the public. When you contact us through private messaging, you will be asked to provide your Name, Contact Numbers, Email Address, and Location. We will also be collecting any information you may disclose in your message. These data will be used by TPP to address your questions or concerns.

7. Purposes for Collection and Use. Your personal data will be used for the following purposes:

7.1. To give you a smooth and trouble-free experience in accessing and using the TPP website;

7.2. To address your questions and concerns;

7.3. To communicate with you through any communication channel regarding any questions, concerns, or complaints that you may have in relation to your use of the website, use of product, participation to promotional activities and exercise of your data privacy rights;

7.4. Improvement of our website and services;

7.5. To comply with statutory and regulatory requirements, including directives, issuances by, or obligations of TPP to any competent authority, regulator, supervisory body, enforcement agency, exchange, court, quasi-judicial body, or tribunal;

7.6. To enable TPP to exercise sound corporate governance over its businesses, ensure that risks arising therefrom are duly identified, measured, managed and mitigated, and enhance risk assessment and prevent fraud;

7.7. To conduct company audits or investigate a complaint or security threat;

7.8. Other legitimate business purposes;

7.9. Establish, exercise, or defend legal claims;

7.10. Fulfill any other purposes directly related to the above-stated purposes.

8. Opt-Out. You may inform us of the specific personal information you do not want to be processed beyond the requested purpose. We will respect your request in so far as it is feasible to fulfill the purposes for which the personal data was collected.

9. Disclosure to Third Parties. In order to provide you with excellent services and a better experience in using our website, your personal data may be disclosed to the following third parties:

9.1. Service Providers. TPP makes use of the following service providers. Your personal data will be disclosed to them for processing only for the purpose for which they were contracted:

9.1.1. Website Developer

9.1.2. Social Community Management service provider

9.1.3. Cloud storage providers

9.1.4. Legal and auditing services providers

9.1.5. Other Information technology service providers

9.2. Law Enforcement, Regulatory Agencies, and other Legal Bodies. Your information may be disclosed where it is required to satisfy any applicable law, regulation, legal process or enforceable governmental request.

9.3. Collaborations, Mergers, and Acquisitions. We reserve the right to transfer or assign the personal data we have collected from you in the event TPP enters into product and service collaborations with third parties, is acquired by, or enters into a merger with, a third party, or in the event we undergo any other form of reorganization. In certain limited circumstances, our business partners may have a contractual right to obtain a copy of your contact information and to contact you if TPP is unable to fulfill our contractual obligations to those parties.

9.4. Other Disclosures. We may share your personal data when we believe in good faith that access, use, preservation or disclosure of such information is reasonably necessary to:

• detect, prevent, or otherwise address fraud, security or technical issues,

• protect against harm to the rights, property or safety of TPP, its clients or the public as required or permitted by law.

9.5. TPP only shares your personal data with other entities or individuals outside of the company in limited circumstances. When information is disclosed to third parties or when the processing of personal data is outsourced by TPP to a third party, the processing will be subject to written agreements between TPP and the third parties processing the data, in accordance with the requirements of the Data Privacy Act of 2012. These written agreements specify the rights and obligations of each party and will provide that the third party has adequate security measures in place and will only process personal data on the specific written instructions of TPP.

9.6. We will not sell, rent, share, trade, or disclose any of your personal information to any other party without your prior written consent, with the exception of entities within our company and any third-party service provider which we have engaged whose services necessarily require the processing of your personal data.

10. Data Retention and Disposal. TPP retains your personal information only as long as necessary to fulfill the purposes disclosed in this Privacy Policy or as maybe required by law. After its retention period or the use of data is no longer necessary, your personal data provided shall be disposed or discarded in a manner that is secured and protected in order to prevent from further processing, unauthorized disclosure or access to any other party.

11. Security and Confidentiality of Information. TPP takes all reasonable precautions to protect your information, both while the information is being transmitted and after it is received by TPP. Unfortunately, no data transmission over the internet can be considered as 100% secure.  However, once the information has been received by TPP, it employs and observes security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and disclosure.  TPP likewise safeguards your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures.

12. Privacy Policies of Other Sites. This web site may contain links to other sites. TPP is not responsible for the privacy practices of such other sites and or companies that TPP does not employ or manage, including third-party content contributors bound by contract and third-party websites to which the TPP website links. Users are urged and encouraged to exercise caution and be aware when they leave the TPP website and to read the privacy statements of each website that collects personal information. This Privacy Policy applies solely to information collected by TPP through this website, through social media, and those that may be disclosed to us by third parties.

13. Rights of the Data Subject. Please be informed that you have the following rights under the Data Privacy Act of 2012:

13.1. Access Personal Data. You may request access to any of your personal data held by the company, subject to certain restrictions. A request for disclosure of such information is called a subject access request. Any such requests should be addressed to the Data Protection Officer.

13.2. Make Corrections to Personal Data. It is your responsibility to inform us of any changes to the personal data that you have supplied during the course of your engagement.

13.3. Object to the Processing of Personal Data. You have the right to object to the processing of your personal data, including processing for direct marketing, automated processing, or profiling. You shall also be notified and be given an opportunity to withhold consent to the processing in case of changes or any amendment to the information supplied or declared to you in this Privacy Policy.

13.4. Erasure or Blocking of Personal Data. You shall have the right to suspend, withdraw or order the blocking, removal or destruction of your personal information from our systems. Please note that depending on the type of personal information involved, you may be restricted from accessing any of our Services.

13.5. Be Informed of the Existence of Processing of Personal Data. You have a right to be informed whether personal data pertaining to you shall be, are being or have been processed, including the existence of automated decision-making and profiling.

13.6. Damages. Upon presentation of a valid decision, you have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal data, taking into account any violation of your rights and freedoms as data subject.

13.7. Lodge a complaint before the National Privacy Commission

14. Contact Us. In case of complaints, concerns, or questions regarding our Privacy Policy or if you wish to exercise your data subject rights, you may address them to:

TPP Data Protection Officer 

8th Floor Clipp Center Bldg.
11th Avenue corner 39th Street,
Bonifacio Global City, Taguig
dpo@taisho.com.ph
+02 8896-0898 / +02 8897-9868